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UZIO Support

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  • UZIO Product Updates, October 2020

    Here are UZIO's latest features that are available to you this month:   UZIO Payroll Enhancements   New UZIO Payroll State Support UZIO Payroll is now available in all 50 U.S. states.  The followin...

  • Manage Employees

    Manage Employees option helps the brokers and employers to add and manage employees. You can perform the following tasks: Add and/or Search Employees Resend Registration Link Manage employees’ Lif...

  • Payroll Processing on Bank Holidays

    Uzio will not process any direct deposits on the following dates due to the closing of the Federal Reserve Banking System. Your pay dates should not fall on any of the dates listed below, otherwise...

  • General FAQ

    What is UZIO’s encryption bit?   UZIO's encryption is done at transfer and on rest, and is done so by an AES 256 key.   Is there a UZIO mobile app?   Yes, UZIO does provide app support on iOS ...

  • Employee FAQ

    How do I register? You will receive an email from UZIO with a registration link once you have either become benefits-eligible, or your employer has sent you a registration link.  This link will a...

  • Employer FAQ

    What is the pricing for UZIO? We provide some of the most competitive pricing within the HRIS space. Pricing is $3.50 PEPM (per employee per month) if paid on a yearly subscription. We also have ...

  • Broker FAQ

    I forgot my login details! How can I retrieve it? Of course!  Go to uzio.com, and click Broker on the login drop-down at the top right.  Now click on Forgot Password and enter your username. You...

  • Change Username

    The platform allows brokers, employers, and employees to access and update their Account/Profile information like Username, Password, Security Questions, etc. Follow these steps (as an employer) to...

  • Change Password

    The platform allows brokers, employers, and employees to access and update their Profile information like Username, Password, Security Questions, etc. Follow these steps to (as an employer) to chan...

  • Employer Registration and Login

    The platform allows employers and other users of the employer portal to set up and manage their accounts. After a broker adds and notifies you, you will receive an email with a registration link. F...