Broker FAQ

I forgot my login details! How can I retrieve it?

• Of course!  Go to uzio.com, and click Broker on the login drop-down at the top right.  Now click on Forgot Password and enter your username. Your username will be the email address you registered with.  We will then send you an email with instructions on resetting your password. Visit our help center article here for additional help

• You will receive an email from UZIO with a registration link once your account has been created.  If you have already created an account, go to uzio.com and select login at the top right corner of the webpage. 

• You may have forgotten your username or password.  You can try resetting your password first by clicking Forgot Password.  If you are receiving an error saying the username has not been registered, you should try using a different email.  If you are still not able to login, you can reach out to our support team directly and we can assist.  Visit our help center article here for additional help

• Brokers that serve small to medium sized businesses that are focused on growth and want to differentiate themselves with a state-of-the-art technology partner.  To get in touch with our sales team, please contact info@uzio.com.  

• UZIO supports various types of reports from benefit change reports, to census reports, to a payroll deduction report that can be used for payroll reconciliation.  We also take feedback on new report ideas, so feel free to share your ideas with us!

• UZIO supports the mid-year on-boarding of a client during their benefit year.  For instructions on how to do this, please reach out to your account manager point of contact to start this process.