You will receive an email from UZIO with a registration link once you have either become benefits-eligible, or your employer has sent you a registration link. This link will allow you to setup a username and password for your UZIO account. At this time, you will create a password to access UZIO.
I forgot my login details! How can I retrieve it?
Of course! Go to uzio.com, and click Employee on the login drop-down at the top right. Now click on Forgot Password and enter your username. Your username will be the email address you registered with. We will then send you an email with instructions on resetting your password. Visit our help center article here for more information.
How do I update my information in UZIO?
Employees have the ability to update their contact information, emergency contact information, and beneficiaries. This can be found under My Info after logging into the employee portal. For any other information changes, you will need to reach out to your employer admin to update.
How do I access my UZIO account?
You will receive an email from UZIO with a registration link once you have either become benefits-eligible, or your employer has sent you a registration link. This link will allow you to setup a username and password for your UZIO account.
Why can't I login to UZIO?
You may have forgotten your username or password. You can try resetting your password first by clicking Forgot Password. If you are receiving an error saying the username has not been registered, you should try using a different email. If you are still not able to login, you can reach out to our support team directly and we can assist. Visit our help center article here for more information.
Where can I see my insurance cards?
Insurance cards will be provided directly from the carriers. UZIO does not distribute insurance cards. Using the UZIO mobile app, you can take a picture of your insurance cards and store them digitally for future use.
Where can I upload documents?
Once you have logged in to your employee account, click My Info, and then click the section named Documents. Here, you can upload any documents you would like, and view documents that have already been filled out by you.
Where can I find claims information?
UZIO does not store claim information. For claims, please reach out to your employer admin, broker, or carrier.
How do I add another family member to my insurance?
You can add dependents to your insurance by filing a life status change. Click Report a Change when you are on the My Benefits tab. The system will then ask you to select a valid life status event. From there, you can add dependents depending on the life status change event rules.
How do I change my username?
Your username can be changed after logging into the employee portal and navigating to the My Profile section located in the top right drop-down arrow. Next click on Change Username. The system will ask you for your new username (email). Once submitted, the system will log you out, then prompt you to log back in with your new username. Your password will remain the same. Visit our help center article here for more information.
How do I change my password?
Your username can be changed after logging into the employee portal and navigating to the My Profile section located in the top right drop-down arrow. Next click on Change Password. The system will ask you for your new password. Once submitted, the system will log you out then prompt you to login again with your new password. Your username will remain the same. Visit our help center article here for more information.
