The platform allows brokers, employers, and employees to reset their password in case they forget it.
Follow these steps to reset your password:
1. Click ‘Forgot Password?’ link on the Login screen.
The Forgot Password screens opens.
2. Enter your Username and click the Submit
You will see the following message:
You will receive a Forgot Password email.
3. Click the ‘here’ link on the email to reset your password.
The ‘Set New Password’ screen opens.
5. Enter a New Password and Confirm Password.
Note: Ensure that you follow the password creation rule and meet the given criteria.
6. Click the Submit
Note: If you try to use a previously used password, you will get the following error message.
Once the password is set, you will receive an email regarding password update.
7. Click the link in the mail to log in with the new password.